FREQUENTLY ASKED QUESTIONS
Have Questions?
Our mobile app is compatible with and can be downloaded and installed for use on any android or IOS device via the google play store and app store respectively. It is compatible.
After download and installation, a new user can go ahead to register a new account. A username and password will be set after activation your account via you’re a link sent to your email. Our mobile app has many features such as the self-challenge environment where you can test your strength and weaknesses with our practice questions. You can also set different timetables and schedules for different subject types. Our app has so many exciting features that makes learning fun.
We at knowittuition offer only professional services to our clients. We have certain qualities an intending instructor must possess. We have a professional recruiting team who are part of our Human Resources whose main job is to pick the best instructors from a pool of well experienced and professional instructors who must pass all our screening and eligibility tests.
On initial registration, every new user will have access to a demo use which grants access to some features of the app. However, one must subscribe to enjoy the full service we offer
Any user can cancel a subscription at any point in time. Midway into a plan, at the end of a plan, immediately after subscribing to a plan. However, we have a no refund policy for any cancellation to any subscribed plan.
HOW CAN I RESET MY PASSWORD
Your privacy and safety is important to us. We therefore, encourage users to keep their password safe. In cases of forgotten password, you can click on the forgotten password link on the login page and reset your password via a link that will be sent to your registered email address
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Knowittuition is an online educative platform that thrives to make quality education accessible to all.